Concord, MA – February 6, 2017
Strategic Risk Solutions (SRS), a provider of captive management and consulting services, announced today the results of its annual customer survey.
In 2016, 97 percent of customers responded that they were “highly satisfied” with SRS’s services. This builds off the company’s previously excellent ratings, raising them to a three-year high. Five years of satisfaction ratings have been as follows:
“Maintaining the trust and confidence of our clients by delivering high quality captive services is the essence of SRS,” said Brady Young, President of Strategic Risk Solutions. “SRS and the captive market generally were very active in 2016. To be able to improve our customer satisfaction ratings in that fast-paced environment is particularly pleasing,” he added.
Key Areas of Improvement
Key areas where the highest scores were attained include captive consulting, the quality, accuracy and timeliness of financial reporting and the overall responsiveness of staff.
For copies of the survey results, please contact Andrew Berry at firstname.lastname@example.org or 781 672 3454.
SRS is a leading independent captive management firm with representation in all major onshore and offshore domiciles. It provides financial reporting, regulatory compliance and program management services to existing and prospective captive insurance companies.
For more information, please contact Strategic Risk Solutions at 781-487-9800 or email@example.com.