Recording Date: Wednesday July 18, 2018


What makes a captive successful? In this webinar we look at the key determinant of captive success – claims costs and specifically beating your loss pick. Using FoodService Insurance Group, as a case study, we show how to use loss scorecards and other analytics to not only measure performance but to drive safety and loss prevention behavior. This approach has allowed FIG to lower average pure premiums by over 40% during its 15 year history. Topics covered include:

  • Understanding captive financial performance.
  • Measuring actual loss performance against projected development.
  • Incentivizing member behavior.
  • Using loss scorecards to target loss prevention and safety activities.
  • In-depth loss data analytics.
  • Applications beyond group captives.

The webinar is suitable for all captive owners and anyone looking to understand how to improve the financial performance of a captive. 


Mara Delaney, Director of Claims and Loss Prevention, FoodService Insurance Group (FIG). Mara has been with FIG for over 10 years having previously served as the captive’s Claims Services Manager at PMA Insurance Group. Mara has 27 years’ experience in the insurance industry and holds CPCU, ARM and Associate in Claims designations.

Trung Khuu, Associate Director, Strategic Risk Solutions. Trung performs financial and statistical loss analyses for many of SRS’s captive clients. He also oversees the use of risk management based technology for the firm’s clients and provides consulting support on feasibility and technical consulting projects. Trung has over 15 years’ experience in the captive and insurance industries having joined SRS in 2002.