The delivery of timely and accurate financial reporting services is essential to the management of any captive. At SRS this is the foundation of our business. Our success is dependent purely on our ability to deliver top quality captive management and consulting services.
We are committed to providing the highest level of service to our clients. This commitment is evidenced by adherence to a strict peer review process ensuring the accuracy and quality of our work products. We also conduct formal stewardship reports on our captive accounts to review service quality and highlight areas for improvements.
The quality of our services is evidenced by the results of our annual client survey, where our clients consistently state that they are very satisfied with our services.
SRS uses technology to streamline the management of our captives and to provide continuous communication with our clients. All captive clients are provided with an extranet to manage the sharing of information between captive owner(s), SRS and other service providers. Our technology has been specifically tailored to the needs of captives. It is provided as part of our core services. It is available for use by our clients on their captive programs and more broadly in their insurance and risk management programs.
Customer service is outstanding and great follow through without being prompted to do so.
We knew based on the due diligence we did before transitioning to SRS that the work product produced by the SRS staff would be of a high quality, but they have exceeded our expectations.
I could not be more happy with the high quality of interaction that I receive.