For many people, captive management is treated as a routine task of keeping the books and records of a captive. The industry has been plagued by mediocre service, high staff turnover and low customer satisfaction. At SRS we believe that isn’t good enough.
Captive Management Plus reflects our commitment to be the premier provider of management and consulting services to the captive insurance industry. What do we mean by Plus? The Plus is both the quality rating of our core captive management services and the value added consulting services we provide in support of captive management. We achieve the Plus by:
Delivering Outstanding Service
Captives are our only business. To be successful we need to provide superior service quality. This premise is the foundation of our business and we continually strive to improve the service we provide. Our service quality is evidenced by the results of our customer satisfaction surveys. Read More »
Helping Clients Succeed
Captive management is more than keeping books and records. It is about successful captives. Our proactive advisory services help our clients succeed. Read More »
Providing a Depth of Expertise
As a firm we have a made a conscious decision to hire and retain experienced staff. As a client you can expect stable, experienced account teams and access to the key decision makers in the firm. Read More »
They feel like they are a part of your team. Part of your staff. SRS delivers on time, quality service that really is unparalleled.
When I think that nothing can be improved as I am highly satisfied, SRS and team continue to exceed my expectations in terms of overall service and support!
We asked difficult questions and imposed short time frames in our business development this year. The SRS team has handled these issues quickly, professionally and most important, accurately, throughout the process. Accomplishing all three is remarkably rare in our industry.